Frequently Asked Questions

Explain your 99% quality guarantee.

myTranscriptionPlace guarantees at least 99% accuracy for audio files that are clearly audible. We accomplish this by hiring the best professionals and using a rigorous system of review and quality checks.

If there are any discrepancies, we will work closely with our customers to correct them.

How much do you charge?

Our pricing based on your requirements such as language and turnaround time.

Please visit our quote calculator to get quote as per your need.

How long will it take?

Audio files under 30 minutes long with good quality audio are typically delivered within 12 hours, often much faster. For longer recordings or recordings with poor audio quality, it may take longer.

Do you provide timestamps?

Timestamping is not a part of our standard service. However, it can be added as a custom requirements and will cost an additional $2 per minute.

Do you have court/medical-trained transcriptionists?

We have transcriptionists from a variety of backgrounds. You can specify the topic when you place your order so our transcriptionist with experience in that field can work on your files. We are not HIPAA compliant or court-certified.

Can you transcribe multi-speaker files?

Yes. We can transcribe multi-speaker files free for an additional speakers. Above two speakers, we charge a slight premium. Please visit quote calculator to see the pricing.

Do you provide bulk / volume discounts?

Yes, we offer volume discounts for qualifying customers. Contact our team to learn more.

Do you offer transcription services in other languages?

Yes. We have over 42 supported languages, spoken natively by our transcriptionist.

If you can't find any language on our quote calculator, you can always write us a custom requirement.