Gotranscript vs Scribie vs. myTranscriptionplace - The Dilemma of selecting the ‘Right’ Transcription Service

Aug 14, 2024, Jiten Madia

Replete with numerous suppliers and diverse client needs, the Transcription Services industry faces a unique challenge today. With automated transcription accuracy-levels improving, you might want to first chose between Automated vs Human transcription.

When choosing Human Transcription, there are a plethora of options and it becomes overwhelming for clients to find a service provider best-suited to fulfill their unique requirements.

Most providers of Human Transcription claim 99% accuracy and provide pricing structures based on delivery timelines.

Verifying these accuracy claims and navigating through varied pricing structures further complicates the decision-making process.

This article evaluates GoTranscript vs Scribie; and provides a comparison on how MyTranscriptionPlace (MTP) stacks up against them.

Accuracy

Accuracy stands out as a paramount concern for clients especially when comparing Automated Transcription to Human Transcription. Both GoTranscript and Scribie claim 99% transcription accuracy. GoTranscript claims to offer 100% Human Transcription vs Scribie says it provides ‘Human-verified’ transcription. Both Gotranscript and Scribie provide a ‘4 Step’ verification process.

While robust quality control processes like those offered by GoTranscript and Scribie are a must to ensure robust transcription accuracy; myTranscriptionPlace also focuses on getting transcription ‘first time right’. We partner with top-rated transcribers on various freelancer networks, pay them fairly and set onboarding process as well as transcription SOPs. This is to prioritize consistency and quality, throughout the transcription process. Notably, MTP offers a 100% money-back guarantee and a peer-checking system, thus ensuring reliability and transparency.

In short, Accuracy in Transcription is most important parameter... but its table stakes; and you should find highly accurate transcripts across most platforms.

Turnaround Time and Pricing

Turnaround time is a crucial factor while considering transcription providers. GoTranscript offers turnaround accuracy from 5 days to 6-12 hours. English transcription prices range from 0.99/ min to 2.75/ min for basic 1-2 speaker pricing. There are add on charges in case a file contains more than 2 speakers, is of poor quality audio or if you need full verbatims. Notably, Gotranscript provides a customer loyalty programme; wherein after ordering a work for more than 2400 minutes (40 hours), you can expect 5% reduction in prices through the year (for that language).

On the other hand, Scribie provides pricing of 0.80/min while promising one day turnaround for the basic option; assuming you have clear audios. Advanced option of Scribie can add per minute cost in the range of 0.5 USD to 3.25 USD. We didn’t find any mention of customer loyalty programmes/ bulk discounts provided by Scribie.

myTranscirptionPlace offers pricing option from 0.6/min to 1.25/min depending on the turnaround time. All English transcripts are default delivered with timestamps. There are add-on costs for more than 2 speakers as well as poor quality audio.

At myTranscriptionPlace, we also offer an Enterprise programme, with slab discounts and volume discounts that can save you anywhere between 5-25% of your annual transcription spends.

Thus when compared apple-to-apple, myTranscriptionPlace offers more attractive prices as compared to GoTranscript and Scribie.

Data Privacy and Security

Privacy concerns are ubiquitous, prompting businesses to prioritize data protection when outsourcing. While GoTranscript's website doesn’t talk about data security explicity, we did find a blog talking about piecemeal allocation of split-files to separate freelancers, NDA Agreements as well as restricting data downloads. Scribie addresses this by having transcriptionists sign an NDA.

At myTranscriptionPlace, we deal with a lot of market research data and we know that data security is of paramount importance to our clients. All our transcribers sign up on our platform and sign a NDA, as part of their onboarding. We have our own transcription platform - which means, no downloads by transcribers. All data is purged at periodic intervals or earlier, at the request of client. myTranscriptionPlace is also ISO 27001 certified and GDPR compliant.

Basically, all 3 providers does a very decent job of securing data

In conclusion, choosing the right transcription service entails considering individual priorities and requirements. While both GoTranscript and Scribie provides good accuracy and fast turnaround, GoTranscript seems pricier than Scribie. In terms of data security, GoTranscript could be scoring a shade better.

myTranscriptionPlace provides a well-rounded solution; with great accuracy (moneyback guarantee promise), faster turnaround at more affordable prices as well as robust data security.