Gotranscript vs Scribie vs. myTranscriptionplace - The Dilemma of selecting the ‘Right’ Transcription Service

Aug 14, 2024, Jiten Madia

The transcription service industry faces a unique challenge today, with numerous suppliers and diverse client needs. With automated transcription accuracies improving you might want to first chose between automated vs human transcription.

When choosing for human transcription, there are a plethora of options and it becomes overwhelming for clients to find the best-suited service provider.

Most providers of human transcription claim 99% accuracy and provide pricing structures based on delivery timelines.

Verifying the accuracy claims and navigating through varied pricing structures further complicates the decision-making process.

There are several transcription service suppliers. In this article we will evaluate, GoTranscript vs Scribie. And also, give you a comparison on how MyTranscriptionPlace (MTP) stacks up against both.

Accuracy

Accuracy stands out as a paramount concern for clients especially when comparing human transcription. Both GoTranscript and Scribie claim 99% transcription accuracy GoTranscript claims 100% human transcription vs Scribie provides ‘human verified’ transcription. Both Gotranscript and Scribie provides ‘4 Step’ verification process for transcripts.

At myTranscriptionPlace, we have taken a very similar approach to the quality control process. While a robust quality control process like GoTranscript and Scribie is a must to ensure robust transcription accuracy, we also focus on getting transcription ‘first time right’. We partner with top-rated transcribers on various freelancer networks, pay them fair and set onboarding process as well as transcription SOPs to emphasize consistency and quality throughout the transcription process. Notably, MTP distinguishes itself with a 100% money-back guarantee and a peer-checking system, ensuring reliability and transparency.

In short, accuracy in transcription is most important parameter but its table stakes and you should find highly accurate transcripts across most of the platforms including GoTranscript, Scribie and myTranscriptionplace.

Turnaround Time and Pricing

Turnaround time is a crucial factor while considering transcription providers. GoTranscript offers turnaround accuracy from 5 days to 6-12 hours with English transcription pricing ranging from 0.99/ min to 2.75/ min for basic 1-2 speaker pricing.

There are add on charges for more than 2 speakers, poor quality audio as well as in case you need full verbatim.

Notably, Gotranscript provides a customer loyalty programme where after ordering a work for more than 2400 minutes (40 hours), you can expect 5% reduction in prices through the year for that language.

On the other hand, Scribie provides pricing of 0.80/min while promising one day turnaround for basic option when you have clear audios.

Advanced option of Scribie can add into basic per minute cost from anywhere of 0.5 USD to 3.25 USD.

We didn’t find any customer loyalty programme or bulk discounts provided by Scribie.

myTranscirptionPlace offers pricing option from 0.75/min to 1.25/min depending on the turnaround time. All the English transcripts are default delivered with timestamps. There are add on costs for more than 2 speakers as well as poor quality audio.

At myTranscriptionPlace, we also offer Enterprise programme with slab discounts and volume discounts that can save you anywhere between 5-25% of your transcription cost.

Thus when compared apple to apple, myTranscriptionPlace offers more attractive prices compared to goTranscript and Scribie both.

Data Privacy and Security

Privacy concerns are ubiquitous, prompting businesses to prioritize data protection when outsourcing While GoTransdript doesn’t talk about data security explicity on their home page, we could find a blog talking about cutting the file sizes into 6 min pieces and providing them to freelancers separately, NDA Agreements as well as restricting data downloads. Scribie addresses this by having transcriptionists sign NDA.

At myTrasncriptionPlace, we deal with a lot of market research data and we know security of data is of paramount importance to our clients.

All our transcribers sign up on our platform and sign NDA as part of their onboarding. We have our own transcription platform so no files are downloaded by the transcribers. All data is purged at periodic intervals or earlier at the request of client.

myTranscriptionPlace is also ISO 27001 certified and GDPR compliant.

Basically, all 3 providers does a very decent job of securing data.

In conclusion, choosing the right transcription service entails considering individual priorities and requirements. While both GoTranscript and Scribie provides good accuracy and fast turnaround, GoTranscript seems more pricier than Scribie. In terms of data security, GoTranscript might be scoring better.

Lastly, myTrasncriptionPlace provides a well rounded solution with great accuracy (Money back guarantee promise), faster turnaround at more affordable prices as well as robust data security.